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04 Jul 2025 12.00 AM I 11 Views

How can customers reach support for inquiries related to their orders?

  • This Article is for stores running on Solo plan or higher

Customers can reach support for order-related inquiries through multiple channels, including:
 
  • Contact Us form on the website

  • Email support, listed in the website footer (as shown in “1”).
  • Phone support, if provided (as shown in “2”).
  • Social media platforms like WhatsApp (as shown in “3”), Facebook, Linked In , YouTube or Instagram for quicker assistance (as shown in “4”).

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