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08 Jul 2026 12.00 AM I 11 Views

How to Hold and Resume a Sale ?

  • This Article is for stores running on Commmerce POS

Follow the steps below to temporarily save and later continue a sale:

Step 1. Open the Sales screen, create a new sale, and add the required products to the sales cart. Ensure all items have been added correctly before proceeding (as shown in "1").



Step 2. Select Hold Order to place the transaction on hold. The system will save the cart contents and associated sale information, enabling you to retrieve and complete the transaction at a later time (as shown in "2"). 

Step 3. You can view held orders directly on the Sales screen, as shown in "3". Multiple sales can be placed on hold simultaneously, allowing you to save and manage several pending transactions at the same time.



Step 4. Select the required held order and click Back to Cart to restore the transaction to the Sales screen. All previously saved products, customer information, and sale details will be loaded back into the cart for further processing (as shown in "4").



Step 5. Review the restored transaction to ensure that all products, quantities, customer information (if applicable), and sale details are correct before proceeding with checkout or further updates (as shown in "5").

 

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