Step 1. Open the Sales screen and locate the sale transaction for which a discount has already been applied. Verify that the discounted transaction is active and ready for review or further processing (as shown in "1").
Step 2. Locate the applied discount in the sale summary section. To remove the discount, click the X icon next to the discount field (as shown in "2"). The system will remove the discount and automatically recalculate the transaction total.
Step 3. A Remove Discount confirmation pop-up will appear at the top of the screen. Review the prompt and confirm the action to remove the discount from the transaction (as shown in "3").
Step 4. Verify that the discount has been removed from the sale successfully
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