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02 Jan 2025 12.00 AM I 146 Views

What is the typical timeframe for a merchant to receive their merchant account and API details from the payment gateway integrated into their Commmerce website?

  • This Article is for stores running on Standard plan or higher

The time it takes to get a merchant account and API details from the payment gateway integrated into your Commmerce website can vary depending on the payment gateway provider and the efficiency of your application process. Here's a general timeline:

Application Submission:

The initial application process can take a few minutes to an hour, depending on how quickly you can provide the required information.

Review and Approval:

Once you have submitted your application, the payment gateway provider will review the information. This review process can take a few days to a couple of weeks.

Verification and KYC:

If additional verification or Know Your Customer (KYC) steps are required, it may add some extra time to the process. This can include verifying your business documents and personal identification.

API Key Generation:

After your account is approved, you can usually generate API keys immediately from your merchant dashboard (integrated payment gateway dashboard). This step is typically quick and straightforward.

In summary, the entire process, from application to going live, can take anywhere from a week to a few weeks. It is essential to provide accurate and complete information during the application process to expedite approval. If there are any delays or if you have specific time constraints, consider reaching out to the payment gateway's customer support for assistance. They can provide guidance and updates on the status of your application.

Specifically, if you have all the required documents and upon successful verification, you can obtain the payment gateway merchant account and API details within 3 to 7 business days.

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